Tijuana, Baja California- Beneficios de acuerdo a la LFT
- Seguro de vida
- Fondo de ahorro
- Caja de ahorro
Giro
Maquiladora (Export.)
Actividad principal
Manufactura aparatos ortopédicos. https://vimeo.com/822354523
Número de empleados
2100
Sitio Web corporativo
Descripción y detalle de las actividades
· Take incoming patient calls to process payments or provide assistance to patients or insurance representatives regarding patient accounts.
· Follow up on reports of patient calls regarding product returns and verify with Sales Representatives to take the appropriate action based on the outcome of the follow-up.
· Assist in the online chat to take patient payments or provide support in Spanish.
· Handle Protected Health Information (PHI) with the highest level of confidentiality in accordance with HIPAA guidelines.
· Adhere to all internal corporate compliance guidelines, OIG healthcare regulations, government policies, and other payment-related policies.
Experiencia y requisitos
· 1–2 years of experience in customer service.
· Experience with health insurance is preferred.
· Attention to detail for information research.
· Sense of urgency.
· Computer skills in using Microsoft Office suite (Excel, Outlook, etc.).
· Excellent English skills.
Beneficios
Número de vacantes 1
Área Atención a Clientes/Call Center/Telemarketing
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Estudios Preparatoria
Inglés Hablado: Avanzado, Escrito: Avanzado
Disponibilidad p. viajar No