Sr. Quality Engineer

Provide leadership, support, participation, and facilitation to the organization’s performance, Costumer Service, and process improvement efforts using quality management principles. Provide leadership and direction for all Quality Service associates. Ensure the development and implementation of effective quality plans and process control plans for internal and external processes. Provide support to Engineering in new-product development projects and support the organizational needs and core values.

Deploy Quality Tools

• DMAIC methodology (define, measure, analyze, improve, control)
• Teach the QAs methodology and application to the facility
• Data mining and root cause analysis
• Reliability/Repeatability measurement system analysis
• Lead Black Belt Projects and key process improvement teams
• Develop Green Belts and teach/coach tool use to all associates and assure application on in the production setting
• Develop & implement process auditing / measurement systems for internal / external processes
• Build prevention into the development of new products / processes using Quality Engineering concepts
• Uses teaming approach to get things done, supports process teams.
• Audits Plant WI and Procedures for effectiveness and accurate use

Process Improvement

• Kaizens – lead and participate in kaizens
• Deploy lean tools and techniques to solve production issues
• Identifies waste and rework and enacts plan to improve/solve
• Uses teaming approach to get things done, supports process teams on both quality and process improvements
• Support and tracks team process improvements
• Ensures that Engineering changes and key improvements meet timelines and desired outcomes

Costumer Services

• Engages in resolving customer remake and listening post concerns.
• Using above process and quality acumen resolves issues and creates sustainable solutions.
• Follows up with internal and external customers to ensure resolution is effective